This Privacy Policy describes how MindNest by Selah Shrey and its affiliates (collectively referred to as “MindNest”, “we”, “our”, “us”) collect, use, share, protect, and otherwise process your information/personal data through our website https://mindnestbyselahshrey.com (hereinafter referred to as the “Platform”).
You may browse certain sections of the Platform without registering with us. MindNest by Selah Shrey does not offer any products or services outside India, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any product or service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, our Terms of Use, and applicable service/product terms and conditions, and agree to be governed by the laws of India, including laws related to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection of Information
We collect your personal data when you use our Platform, avail our services, or otherwise interact with us during the course of our relationship.
The information we may collect includes, but is not limited to, personal details provided by you during sign-up, registration, or use of our Platform, such as your name, age, date of birth, address, telephone/mobile number, email ID, and any information submitted as proof of identity or address.
With your consent, we may also collect sensitive personal data such as payment details (bank account, credit/debit card, UPI or other payment instrument information) or limited biometric or physiological information if required to enable certain features on the Platform, strictly in accordance with applicable laws.
You always have the option to not provide personal data by choosing not to use specific services or features on the Platform. We may also collect information related to your behavior, preferences, and interactions on the Platform, which may be analyzed in an aggregated manner to improve our services.
If any third-party service provider or partner platform collects your personal data directly, their respective privacy policies will apply. MindNest by Selah Shrey is not responsible for the privacy practices of third parties, and users are encouraged to review their policies before sharing personal data.
⚠️ Security Notice:
MindNest by Selah Shrey will never ask for your debit/credit card PIN, CVV, OTP, net-banking, or mobile banking passwords via call, message, or email. If you receive such communication claiming to be from us, please do not share any information and report it immediately to appropriate authorities.
Use of Information
We use your personal data to:
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Provide and manage the services you request
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Improve user experience and platform functionality
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Process payments and fulfill service requests
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Communicate with you regarding services, updates, offers, or support
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Resolve disputes and troubleshoot issues
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Detect, prevent, and protect against fraud, misuse, or unlawful activity
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Conduct research, analysis, and surveys
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Enforce our Terms of Use and applicable policies
You understand that access to certain services may be limited if required permissions or information are not provided.
Sharing of Information
We may share your personal data:
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Internally within MindNest by Selah Shrey and its affiliates
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With trusted third-party service providers such as payment gateways, technology partners, logistics or communication service providers
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When required to comply with legal obligations or lawful requests from government or law enforcement authorities
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To protect the rights, property, or safety of our users, the Platform, or the general public
We ensure that such third parties follow appropriate data protection and confidentiality standards.
Security Precautions
We adopt reasonable technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. Access to personal information is restricted to authorized personnel only.
However, no method of data transmission over the internet is completely secure. By using the Platform, you acknowledge and accept the inherent risks associated with online data transmission. Users are responsible for maintaining the confidentiality of their account credentials.
Data Retention and Deletion
You may request deletion of your account or personal data by contacting us using the details provided below. Account deletion may be delayed if there are pending services, disputes, or legal obligations.
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. Certain data may be retained in anonymized form for research, analytics, or fraud prevention.
Your Rights
You have the right to access, review, correct, and update your personal data through the Platform or by contacting us. We will make reasonable efforts to comply with such requests in accordance with applicable laws.
Consent
By using the Platform or providing your personal data, you consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy.
If you provide personal data of another individual, you confirm that you have the authority to do so. You also consent to being contacted by MindNest by Selah Shrey via SMS, email, phone calls, or messaging applications for purposes outlined in this Privacy Policy.
You may withdraw your consent by writing to us with the subject line “Withdrawal of Consent for Processing Personal Data”. Withdrawal of consent will apply prospectively and may affect the availability of certain services.
Changes to this Privacy Policy
MindNest by Selah Shrey reserves the right to update or modify this Privacy Policy at any time. We encourage users to review this page periodically. Significant changes may be notified as required under applicable laws.
Contact / Grievance Redressal
For any questions, concerns, or grievances regarding this Privacy Policy or your personal data, please contact us through the details provided on https://mindnestbyselahshrey.com.
